Suppliers protect customers by empowering them to manage their use and costs. They are actively:
- Providing clear and understandable data on energy consumption.
- Offering personalised messaging and tips on energy efficiency.
- Providing innovative “Time-of-Use” smart tariffs, which have cheaper rates at off-peak times to incentivise shifting demand.
Crucially, suppliers also co-developed the Energy Engage Code. This is a clear commitment that no customer who engages with their supplier will be disconnected.
🔗 Read the full Energy Engage Code here: Home – The Energy Engage Code