Your Data

Privacy Policy
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EA Ireland

GDPR Privacy Policy

Effective Date: 25th May 2018

Overview

At the Electricity Association of Ireland, we respect your privacy, and we understand the importance of the information you entrust to us. This Privacy Policy describes our practices concerning the information we collect from you when you use our services via our website.

This policy describes the types of information we collect when you use our service as it is described on our website, how we use and protect that information, how long we retain it, and with whom we share it. It also explains what your rights and options are as they pertain to that information. By visiting this website or using our service, you consent to our collection and use of your information as described in this Privacy Policy.

1. GDPR Compliance Statement:

Pursuant to the terms of the EU General Data Protection Regulation (“GDPR”) and with respect to all the information collected from visitors to our website and users of our service, to ensure compliance with the GDPR, we have incorporated the following practices and procedures:

(a) We verify that the third parties with which we share user information are GDPR compliant;

(b) We ensure that data is stored in a manner that facilitates our ability to locate and delete information pertaining to a specific user upon request;

(c) Users must affirmatively agree to our Terms of Service and Privacy Policy before they can establish an account;

(d) The manner in which we use the information we collect is limited to those discussed in this Privacy Policy;

(e) If we modify any of the terms of this policy, we inform all of our users via email and specifically ask our users to agree to the modified terms via e-mail or the Member Dashboard.

2. Definitions.

Unless otherwise defined in our Terms of Service, certain capitalized terms used in this Privacy Policy shall carry the following meanings:

(a) Members: Members of the Electricity Association of Ireland that have created accounts on the website to access the member area.

(b) Website Administrator: A member of the EAI staff who takes cares of updating/managing the website.

(c) Viewer: Any person who browses our website

(d) EAI: Electricity Association of Ireland

3. Information We Collect.

We collect two basic types of information from our Users:

(a) Personal Data:

(i) What is Personal Data? Personal Data is information that pertains to you specifically and can help identify you as a person. In some cases, we may ask (or require) you to provide us with some elements of Personal Data (such as your email address and password) when you establish your account. In other cases, you may provide certain types of Personal Data to us (and other users) when you use the service.

(ii) When and how do we collect it? We collect Personal Data from users when they establish and use their EAI Members account. We do not collect Personal Data from Viewers. However our use of Google Analytics will collect anonymised data from Viewers as they browse the website.

Establishing an Account: When you establish an account you must provide us with an email address and a password.

Finally, when you log on to your account, we will record your IP address and/or unique mobile device identifier and may tie it to your specific account. Under ordinary circumstances, an IP address recorded in isolation is not Personal Data under the standard definition of the term. However, it may become Personal Data when it is combined with other information.

(iii) How do we use Personal Data? We do not use Personal Data for marketing purposes, nor do we share it with third parties for that purpose. We use your email and password to enable you to create and log in to your Member account and use the service. We also use your email address to send you account related notices and other information that we believe may be of interest to our Users. We use your IP address to identify your location in order to implement security methods, specifically for breach protection, and it is also used for analytical reasons.

(b) Cookies: Our website uses cookies to allow you to login to the members area without needing to sign in every time.

4. How We Share information.

We will not share Personal Data with third parties for marketing purposes without your consent. We will share Personal Data with certain third parties in the following ways:

(a) Service Providers: We utilize the following third-party service providers to perform certain functions on our behalf and must share certain information (including Personal Data) with them in order for them to do so. However, the information that is shared is limited to that which is necessary to perform their specific functions:

(i) Gmail provides us with email support services (click here to view their privacy policy);

(ii) Google Analytics provides us with website analytics services (click here to view their privacy policy).

(iii) Amazon AWS provides the servers to host the website & it’s data (click here to view their GDPR Compliance). These AWS servers are hosted within Ireland to ensure that the data falls under GDPR compliance from Amazon.

(b) IT Management: We employ the services of an IT management company to look after our website and its hosting/servers. We renew our agreement once a year and ensure the chosen company is placed under a Non-Disclosure Agreement before gaining access, it will always be an EU-based company and we will update this on our website every year at https://www.eaireland.com/your-data

(c) Law Enforcement: If requested or required by law enforcement authorities, courts, or regulators, we may disclose any information we have about our users. We also may disclose your Personal Data to exercise or protect legal rights or defend against legal claims.

(d) Other Third Parties: We may reserve and have the right to disclose any information about you or your use of our Service without your prior permission, if we in good faith believe that such action is necessary to protect and defend the rights, property or safety of our company or its affiliates, other users of the service or the public.

5. How We Protect Information.

We take the security of all the information we collect from and about our users seriously and use appropriate technical and organizational measures to protect it against unauthorized or unlawful access and against accidental loss, destruction or damage. We also limit access to user information to employees who reasonably need access to it in order to do their jobs.

However, because no security system can be 100% effective, we cannot completely guarantee the security of any information we may have collected from or about you.

In addition, we have no control over the security of other websites that you might visit even when a link may appear to those websites from our site. If you share your computer or use a computer that is accessed by the general public remember to log off and close your browser window when you have finished your session.

Members who have signed up for our service, we keep the information pertaining to your membership in a secure database and passwords are encrypted in our database so that we never have them in plain text for your security. Although we can never ensure 100% security, we do regular security checks and if there is any sign that data has been breached we will contact our members (or at least those affected) to take steps to ensure security of their data.

We also keep all of our information held with hosting companies based in Europe so that the servers holding your data fall under the remit of GDPR legislation. Our servers are currently based within Ireland.

6. How Long We Keep Information.

We retain Personal Data and General Information for as long as necessary to fulfill a business purpose or comply with a legal request. We may also choose, in rare situations, to anonymize certain elements of the information you provide to us so that it can no longer be attributed to you if we would like to retain it for longer periods of time. In the case of our members we keep the data associated with your membership, to allow you access to member documents, for as long as you remain a member, after which it is deleted within 6 months unless there is a justified reason to keep it longer. You may also request that we delete your information in the manner described in Section 7.

7. Your Options and Rights.

We currently offer users the following option with respect to the manner in which we collect, use, and maintain information, or to otherwise exercise their rights under applicable privacy statutes:

You may request that we provide you with (or delete) all the information we collected from and about you, or otherwise exercise your rights under the GDPR by contacting us directly. Data reporting and deletion requests will be processed free of charge within thirty (30) days. Contact details for these requests can be found at the bottom of this document.

8. Tracking Technology and Do-Not-Track Requests.

We do not currently employ any technology that enables us to track your online activities over time and across third-party web sites, nor do we plan on doing so in the future. Keep in mind, however, that we have no control over the activities of third parties, and they may employ such technology that tracks your activity on this site. Because we do not employ tracking technology, we offer no response to Do-Not-Track requests transmitted by Web browsers.

9. Children under 13.

Our service is not intended for users under the age of 13, and we do not knowingly collect any personal information from children under 13. If we become aware that a person submitting information is under 13, we will attempt to delete the information as soon as possible.

10. Modifications to this Privacy Policy.

We reserve the right to amend, alter, or otherwise change this Privacy Policy at our sole and absolute discretion. If we modify this Privacy Policy, we will notify all users via email, and may specifically ask you to agree to the modified terms in order to continue using the service. Otherwise, further use of the service following any such change constitutes your agreement to follow and be bound by the modified Privacy Policy.

11. Questions.

If you ever have any questions about this policy or the Personal Data and General Information we have collected please contact us immediately at info@eaireland.com. We respect your rights and privacy, and will be happy to answer any questions or concerns you might have.

Cookie Policy for Electricity Association of Ireland

This is the Cookie Policy for Electricity Association of Ireland, accessible from www.eaireland.com

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the sites functionality.

For more general information on cookies see the Wikipedia article on HTTP Cookies.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

The Cookies We Set

  • Account related cookies If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.
  • Login related cookies We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

  • This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. For more information on Google Analytics cookies, see the official Google Analytics page.
  • We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Facebook, LinkedIn and Twitter, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.

However if you are still looking for more information then you can contact us through one of our preferred contact methods:

  • Email: info@eaireland.com

Further Information
(including Right to be Forgotten/Data Access/Deletion Requests)

If you would like more information on our data policies, you can email us at info@eaireland.com